Open Source AuroCRM was featured among top CRM soltuions for Retail, according to a piece from Solutions Review. In a list that included giants such as Salesforce, Microsoft’s Dynamics 365, and NetSuite, AuroCRM’s retail-specific features offered significant value when paired with its openness and customizability. However, the solution doesn’t appear to have a Comminity Edition or other open source version to try, although the company does offer free trials.
Source Digit Highlights Open Source Tools for Local Businesses
An article by Source Digit highlights how open source can cover a large portion of the tech needs for many types of small businesses. Covering inventory, ERP, CRM, web communications, and collaboration tools, segments such as retail or small-scale manufacturing could use this piece as a checklist. While work management isn’t covered explicitly, a number of ERP and collaboration solutions have rudimentary task tools built in as well.
Top Project Management Tool List Includes FOSS Options for Waterfall, Agile, and Bonus CRM
Three open Source options appeard in TechRepublic’s list of best on-premises project management software. While big-hitters OpenProject (Waterfall) and Taiga (Agile) are present, a pleasant surprise is ActiveCollab. Its inclusion of lightweight CRM functionality makes it will worth a look for SMBs. In addition, Tuleap offers another option for Agile management well-suited for product development rather than traditional start-to-finish project management.
Best CRM Practices from Forbes
Forbes ran an article on CRM Best Practices. While no FOSS applications are mentioned within specifically (it features some SaaS solutions such as Zoho CRM), the advice is nonetheless just as pertinent.
foss4biz.com 